Author Topic: EPS 1.07E won't even load up  (Read 2138 times)

philo

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EPS 1.07E won't even load up
« on: May 11, 2010, 04:14:13 PM »
I've used EPS (Free) for months without problems.  I saw that a new version was available, so I downloaded the 1.07E version.  I uninstalled the previous version & installed the new version.  It will not load up.  When I click it to load, a small icon shows up on the bottom right task bar.  When I move the cursor over the small icon to click it to open, the icon simply disappears. I've rebooted, re-downloaded, etc. with no change in behavior.  As of now, EPS 1.07E does not work on my computer (XP + SP3).  Would like some help, please.  Also, I can't log in to the customer site which the forum sends me to.  Can't see how to register for it.

Terry

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Re: EPS 1.07E won't even load up
« Reply #1 on: May 11, 2010, 09:28:57 PM »
It's a rare problem. Maybe some problem conflicts with EPS in your computer. Please close your anti-virus program and firewall then try to launch EPS again. If you still failed, please try the old version. Thanks.

PS: The customer area is for the paid users so you can not login.
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